Wednesday, March 10, 2010
" I am back again ! "
Alhamdulillah....
Thank You Allah, I'm back again after being disconnected by the human procedure....
more or less , " lembab " a service from TMNet Bukit Mertajam & Kulim.
The story of my application to transfer my new account into new local township here in Kulim require to have phone line.
Yes, again I was so unlucky that my area do not have phone cable distribution...so it's endep up with the efforts of mine into TMNet Kulim.
Then, I met with the Officer over there, her name was Pn.Faridah...she was soft spoken, a polite officer & very patience woman.
At first, I was controlling my anger after being frustrated by the answer from staff at TMNet Bukit Mertajam & one stupid Telekom's contractor. Imagined, I lodged the report for new application on mid of Jan 2010 & theworst thing happened to me when after 2 weeks waiting a response from TMNet BM, I was told that there's no response from TMNet Kulim.....
What the fuck Mr.Officer, what kind of follow up you've been doing for over the past 2 weeks...?
And then, I take my effort going to Kulim to follow up on the status.....after that it was a classical history that I've learn from MNC company such Telekom Malaysia. If i would be given a chance to give customer rating satisfaction , I would rather give nothing since the problem solving & profesionalism are among the worst things ever happened.
But all the way to get back my connection, I would like once again credits this good effort to Pn. Faridah assisting me all the way for 6 weeks before i can use my internet at home. On & off, it took me 2 months to get the phoneline & internet connection.
Anyway...I don't want to get disapointed again....I'm happy at this moment..i can watch YouTube & I love to watch " The Deen Show " again.
Bye.
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